Accessibility

We are committed to making the BitterSweet Festival a welcoming and accessible space for everyone. Our goal is for everyone to fully enjoy and experience the music and atmosphere. 

We understand that music festivals can often be challenging spaces in terms of accessibility. That’s why we strive to make BitterSweet Festival a friendly environment that meets the diverse needs of our attendees. If you have any suggestions on how we can improve your festival experience, feel free to reach out to us at hello@bittersweetfestival.pl. 

Festival Venue Access

There are two entrances to the festival grounds suitable for attendees with reduced mobility:

From al. Armii Poznań, next to the Museum of the Poznań Army

From Za Cytadelą Street, near the Rosarium

Tickets & Admission

You can buy day tickets or festival passes online at bittersweetfestival.pl.
People with disabilities are entitled to bring an assistant free of charge.
To request a free assistant pass, please email: bilety@bittersweetfestival.pl

Assistance Dogs

Guide dogs are welcome at the festival.
At the entrance, please present certification confirming the dog’s status and proof of up-to-date vaccinations.

Viewing Platforms

Attendees who use wheelchairs or other mobility aids can enjoy concerts from designated viewing platforms, available at the BitterSweet Stage and ENEA Stage.

Access is only granted with a special wristband, which can be picked up at the Festival Center or Info Point.

Accessible Toilets

There are accessible toilets available on-site.

Safe Crew

Our festival team – including organizers, volunteers, and security – will be present throughout the venue and ready to help.
They’ll be easy to spot by their distinctive clothing and name badges.

Medical Support

Medical staff will be on-site at all times, and first aid stations will be clearly marked.

Safe Spots

There will be three Safe Spots at the festival – safe, welcoming spaces for rest, conversation, emotional support, or crisis assistance.
You can stop by to take a breather, talk to trained professionals, or report a difficult situation.

Light & Sound Effects

Please note: Some performances may include intense lighting, including strobe effects, and loud sounds, which may be uncomfortable for some people.
If you feel unwell or notice any symptoms, don’t hesitate to contact the Safe Crew.