FAQ

BitterSweet Festival is a three-day event built on nostalgia. A year-long journey that we create together. Over 40 artists across multiple stages, an international line-up, and countless unforgettable experiences.

BitterSweet Festival will take place 13-15th August 2026 in Cytadela Park in Poznan, Poland. The exact address is: aleja Armii Poznan, 61-001 Poznań. Check on the map.

Yes, it is an outdoor festival so please be prepared for changing weather conditions – extreme heat (SPF, lightweight headwear), colder nights (warm clothing), rainy days (raincoat, waterproof footwear). Please do not bring umbrellas with a metal end.

The BitterSweet Club is an online community whose members receive festival first hand updates, announcements about accompanying events, lineup updates, and ticket tier changes. Everyone can join by subscribing to the newsletter on https://bittersweetfestival.pl/.

3-day passes and 1-day tickets are available.

Cancelling the order or returning an already bought ticket can be possible only if the festival is postponed or cancelled by the promoter.

3-day and 1-day tickets are not personalized. The information displayed on the ticket refers the buyer only.

A person with a disability can attend the festival with a caregiver using a single ticket. The ticket cannot be a discounted ticket; a regular ticket must be purchased from the currently available ticket tier. The organizer provides a free admission ticket for caregivers of individuals with moderate or severe disabilities. For more information, please contact: bilety@bittersweetfestival.pl

Children age 7–12 and adults age 60 and over are eligible to purchase a ticket with a 50% discount. The discount is applied to the ticket price from the currently available pool. The participants’ age must be confirmed with an identification document at the entrance.

Children under the age of 6 can attend the event for free under the supervision of a parent or legal guardian who holds a valid ticket.

The ticket/festival pass allows the participants to access any attractions in the festival area.

All important information are available on this website and festival’s social media platforms.

We suggest using public transport – both to reach the city and communicate around it.

There will be no camping site on the festival grounds but there’s a so-called BitterSweet Camp campsite at Scout Camp Poznań. All details available on https://bittersweetcamp.pl/

There will be various culinary options, soft drinks and alcoholic beverages to choose from. Please keep in mind that only cashless payments are accepted in the festival area

Bringing food suitable for specific dietary needs is allowed only upon presenting the appropriate medical documentation.

Take care of your safety and the comfort of other festival-goers. Follow the regulations, adhere to the guidelines of the onsite staff, and stay updated with our on-screen announcements and official app notifications.

The festival is fully equipped with medical and emergency services. Security personnel will ensure the safety of all attendees.

Since it is an outdoor festival, prepare for changing weather conditions. Bring sunscreen and a hat for hot days, warm clothing for chilly evenings, and raincoats or waterproof shoes for rainy weather.

Of course! We encourage you to capture precious memories. If you’re a professional photographer, contact us for the necessary photo pass. Professional photography and videography equipment are not allowed without prior approval.

Yes, you can pay with a card, phone, or BLIK.

No, cash payments will not be accepted. Please use a card, phone, or BLIK for transactions.

Applications can be submitted via the media form available in the Cooperation page.

For lost items and inquiries about them, please visit the customer service point located at the festival main entrance.