Information & tips

– Thursday, 13 August: 16:00–03:00
– Friday, 14 August: 15:30–03:00
– Saturday, 15 August: 15:30–03:00

12–13.08, 11:00–21:00, MTP East Hall (10 Głogowska Street),
13–15.08, 14:00–01:00, Festival Centre (corner of Niepodległości Avenue and Armii Poznań Avenue)
13–15.08, 14:00–01:00, Additional wristband exchange point (Community Centre No. 2, 121 Za Cytadelą Street)

– Every purchased ticket or pass must be exchanged for a wristband, which guarantees entry to the festival. A three-day pass is exchanged for a wristband that must be worn throughout all three festival days. A one-day ticket is exchanged for a wristband that must be worn throughout the entirefestival day.

– Only an original ticket that has not been used before can be exchanged for a wristband. Please note that only tickets purchased through official sales points guarantee entry to the festival. We advise against purchasing tickets outside authorised sales points, as there is a risk of purchasingcounterfeit or invalid tickets that do not allow entry to the concert.

– Each attendee must exchange their ticket for a wristband in person. One pass or wristband cannot be used by more than one person.

– Entry to the event area is only permitted to persons wearing an undamaged wristband properly fastened around their wrist. In the event that a wristband is torn or damaged, the Attendee is required to immediately report to the Organiser or the head of security at the event entrance with the damaged wristband, where it will be replaced with a new one and fastened around the wrist. Only wristbands damaged within the Event area are eligible for replacement. Leaving the Event area without permission with a damaged or torn wristband, without previously notifying the Organiser or the head of security, is tantamount to giving up participation in the event.

– The ticket must contain a barcode or QR code – a ticket order confirmation or payment confirmation alone is not sufficient.

– There is no need to print your ticket – you can show it on your phone. Please set the screen of the device on which the ticket will be displayed to maximum brightness.

– There may be mobile network coverage issues at the festival. Please download your tickets to your phone as an offline file or take a photo with a clearly visible QR code.

– Please read the Event Regulations at: https://goodtaste.pl/wp-content/uploads/2024/12/GTP-regulamin-festiwali-2025.pdf

Location: corner of Niepodległości Avenue and Armii Poznań Avenue
Opening hours: 14:00–01:00

What can you find at the Festival Centre?
– wristband exchange point
– customer service point
– media accreditation
– guest list

The festival is sold out – it will not be possible to purchase one-day tickets or 3-day passes on site.

If you do not want to/cannot bring something into the festival area, you can leave it at the left-luggage point:

• container by the main festival entrance,

• open from 14:00–3:00,

• the storage fee for one item is 40 PLN,

• you can purchase storage in advance online at www.eventim.pl (from 11.08, 12:00).

The lost property point will be located at the left-luggage point by the main entrance to the festival area.

Go there if you have lost something and want to retrieve it, or if you have found something and want it to be returned to its owner.

Only cashless payments will be possible at the event (food & beverage areas, merch, etc.) (payment card, BLIK, phone/watch payments, etc.).

The food & beverage areas at the festival will operate from 13-15 August – from the first to the last concert. Only cashless payments will be accepted in the area. There will be various options to choose from; meat, vegetarian, international and local cuisine – everyone is sure to find something for themselves! For those who are thirsty, we will offer alcoholic and non-alcoholic beverages, soft drinks, coffee and tea.

A 15 PLN deposit is required for beverage cups – returns are available at two points (check the festival map) until 2:30.

We will provide free drinking water points. You may bring a factory-sealed 0.5l bottle of water or an empty plastic bottle with a filter / water bottle into the event area and refill it on site.

At the festival, you will be able to purchase limited-edition festival sports T-shirts, BitterSweet x Przemysławka perfume, as well as festival merch from Kubota and artist merch.

You will find merch at two points: by the BitterSweet Stage and Enea Stage (both points close at 2:00).

10% discount with the PKO Bank Polski x BitterSweet festival card (on selected products; excluding artist merch)

At the festival, you will find 3 HelloCharge points where you can rent a power bank to charge your phone (and other devices).
price: 11.99 PLN per 1 hour
Please remember that payments are cashless

support & workshops & chill

Safe spaces created with rest, psychoeducation and emotional support in mind.

If you are at the festival solo, feel overwhelmed, something difficult has happened or you need support – you can count on us. Safe Crew members will be on site, ready to provide support from people with psychological training, psychoeducation and crisis intervention when needed.

• 3 locations

• workshops and activities prepared by the Młode Głowy project together with the Niepodzielni Foundation

• Safe Crew made up of experts from the SEXEDPL Foundation and Społeczna Inicjatywa Narkopolityki

If you haven’t done so yet, download the BitterSweet2 app.

• festival line-up always at hand

• create your own schedule

• interactive map of the entire festival area

• important notifications (enable them in your phone settings)

• practical information

• scavenger hunt

The app is available on iOS and Android:

IOS: https://apps.apple.com/pl/app/bittersweet-festival/id6747975049

Google Play: https://play.google.com/store/apps/details?id=com.appmiral.bittersweet

Remember about your safety and the safety of other festival-goers. Follow staff instructions and keep up to date with our announcements.
The festival will have full medical and emergency services coverage. You will find several permanent first aid points, and medical security staff will be present throughout the festival area.
In situations where you feel concerned, you can also go to the Safe Spots. These are safe spaces created for rest, conversation, emotional support and first contact in a crisis situation.
Safe Crew teams will also be present among the audience – you can approach them if you need help.